Privacy Policy

Privacy Policy

Last updated: August 2, 2026

This Privacy Policy describes how ZenViral (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from zenviral.co.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or place an order through ZenViral, we may collect information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction details

  • Payment-related information

  • Device, browser, and IP address

  • Website activity, including pages viewed and products added to your cart

  • Messages sent through our contact form or customer support channels

Payment information is processed by our payment providers. ZenViral does not directly store complete credit or debit card numbers.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Arrange shipping and provide tracking information

  • Communicate with you about your order

  • Respond to customer service requests

  • Prevent fraud and protect our store

  • Improve our website, products, and customer experience

  • Provide relevant advertising and measure advertising performance

  • Comply with legal and financial obligations

How We Share Information

We may share necessary information with trusted service providers that help us operate our business, including:

  • Shopify, which hosts our online store

  • Payment processors

  • Shipping and fulfillment partners

  • DSers and product suppliers used to fulfill orders

  • Analytics and advertising platforms, including Meta

  • Customer service and email providers

  • Legal or regulatory authorities when required

These providers receive only the information reasonably necessary to perform their services.

Because some orders may be fulfilled by third-party suppliers, your name, shipping address, phone number, and order details may be shared with the supplier responsible for shipping your order.

Cookies and Tracking Technologies

ZenViral and its service providers may use cookies, pixels, and similar technologies to:

  • Keep the website functioning properly

  • Remember cart and browsing preferences

  • Understand how visitors use the website

  • Measure website and advertising performance

  • Display advertising that may be more relevant to visitors

You can control cookies through your browser settings. Disabling certain cookies may affect how the website functions.

Advertising

We may use advertising platforms such as Meta to promote ZenViral and measure the effectiveness of our advertisements.

These services may collect information about your device, browsing activity, and interactions with our website. Depending on applicable law, certain advertising-related disclosures may be considered “sharing” of personal information for targeted advertising.

ZenViral does not sell personal information directly for money.

Email Marketing

We will only send promotional emails when permitted or when you have provided consent.

You may unsubscribe at any time by clicking the unsubscribe link included in our marketing emails. Order confirmations, shipping updates, and other transactional messages may still be sent when necessary.

Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete orders

  • Provide customer support

  • Maintain business and tax records

  • Prevent fraud

  • Meet legal obligations

  • Resolve disputes

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Withdraw consent where processing is based on consent

  • Opt out of certain targeted advertising

  • Request information about how your data is used or shared

To submit a privacy request, contact us at [support email].

We may need to verify your identity before completing your request.

International Data Processing

Our service providers and suppliers may process information in countries other than the country where you live. Where required, reasonable safeguards may be used to protect your information.

Children’s Privacy

ZenViral is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information through our website, contact us so we can review and delete it when appropriate.

Security

We use reasonable administrative and technical measures designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites. ZenViral is not responsible for the privacy practices, security, or content of those websites.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our business practices, services, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

For questions about this Privacy Policy or your personal information, contact:

ZenViral Customer Support
Website: https://zenviral.co
Email: [support email]