Terms of Service

Last updated: August 2, 2026

Overview

This website is operated by ZenViral. Throughout the website, the terms “we,” “us,” and “our” refer to ZenViral.

ZenViral offers this website, including all information, products, services, and tools available through the website, subject to your acceptance of these Terms of Service.

By visiting zenviral.co, browsing our website, or purchasing a product from us, you agree to be bound by these Terms of Service and our related policies, including our Privacy Policy and Refund Policy.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use the website or purchase our products.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian.

You may not use our products or website for any illegal or unauthorized purpose.

You may not transmit viruses, malware, harmful code, or any technology intended to damage or interfere with the website.

A violation of these Terms may result in the termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any lawful reason.

You understand that information submitted through the website, excluding payment card information, may be transmitted through different networks and adjusted to meet technical requirements.

Payment card information is encrypted during transmission through our payment providers.

You may not copy, reproduce, resell, or exploit any part of the website or our services without written permission from ZenViral.

3. Product Information

We make reasonable efforts to display product descriptions, images, dimensions, colors, and other details accurately.

However, product colors and appearance may vary slightly depending on your screen, device, lighting, manufacturing variations, or supplier updates.

We do not guarantee that every product image will perfectly represent the item received.

All product descriptions and availability are subject to change without notice.

4. Prices and Payments

Product prices may change at any time without prior notice.

The price charged for an order will be the price shown at checkout when the order is placed.

Applicable taxes, shipping charges, discounts, or fees will be displayed during checkout when required.

We reserve the right to correct pricing mistakes and cancel orders affected by obvious pricing, technical, or listing errors.

Payments are processed through third-party payment providers. ZenViral does not directly store complete credit or debit card information.

5. Orders

We reserve the right to accept, reject, limit, or cancel an order when reasonably necessary.

An order may be canceled due to:

• Product unavailability

• Incorrect pricing or product information

• Suspected fraud

• Payment authorization issues

• Shipping restrictions

• An incomplete or invalid delivery address

• Violation of these Terms

If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method.

Customers are responsible for providing accurate billing, shipping, email, and contact information.

6. Shipping and Delivery

Delivery estimates are provided for convenience and are not guaranteed.

Shipping may be affected by carrier delays, customs inspections, weather, holidays, incorrect addresses, supplier processing, or other events outside our reasonable control.

Customers are responsible for reviewing their shipping information before submitting an order.

ZenViral is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.

Additional details are available in our Shipping Policy.

7. Returns and Refunds

Returns, cancellations, replacements, and refunds are handled according to our Refund Policy.

Customers must contact us before returning a product. Products returned without authorization may not be accepted.

Refund eligibility may depend on the product’s condition, delivery date, reason for the request, and supporting evidence.

Read our complete Refund Policy before placing an order.

8. Third-Party Fulfillment

Some ZenViral products may be stored, processed, or shipped by third-party suppliers and fulfillment partners.

To fulfill an order, necessary information such as your name, delivery address, phone number, and order details may be shared with the supplier or shipping provider responsible for your delivery.

Third-party fulfillment does not remove ZenViral’s responsibility to provide customer support in accordance with our published policies.

9. Optional Tools and Third-Party Services

Our website may provide access to tools or services operated by third parties, including Shopify, payment processors, analytics providers, advertising platforms, and shipping services.

We do not control every feature or operation of these third-party services.

Your use of third-party services may also be subject to their own terms and privacy policies.

10. Third-Party Links

The website may include links to third-party websites.

ZenViral is not responsible for the content, security, accuracy, products, policies, or practices of third-party websites.

Visiting or purchasing through a third-party website is done at your own discretion.

11. Reviews, Feedback, and Submissions

When you submit a review, comment, image, suggestion, or other content to ZenViral, you confirm that:

• You have the right to submit it

• It is accurate and based on your genuine experience

• It does not violate another person’s rights

• It does not contain illegal, abusive, misleading, or harmful material

We may remove content that violates these Terms.

By submitting content, you grant ZenViral permission to use, reproduce, publish, or display it for business and marketing purposes, where permitted by law.

12. Personal Information

Personal information submitted through the website is handled according to our Privacy Policy.

By using the website, you acknowledge that certain information may be processed by Shopify, payment providers, suppliers, shipping companies, and other service providers needed to operate the store.

13. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccurate descriptions, incorrect prices, shipping estimates, promotions, or availability information.

We reserve the right to correct errors, update information, or cancel affected orders at any time, including after an order has been submitted.

14. Prohibited Uses

You may not use the website:

• For illegal or fraudulent activity

• To violate intellectual property rights

• To harass, threaten, abuse, or discriminate against others

• To submit false or misleading information

• To upload viruses or malicious software

• To collect another person’s information without authorization

• To interfere with the security or operation of the website

• To attempt unauthorized access to accounts or systems

• To place fraudulent orders or payment disputes

• To reproduce or resell website content without permission

We may restrict or terminate access for prohibited activity.

15. Disclaimer of Warranties

The website and its services are provided on an “as available” and “as is” basis to the extent permitted by law.

We do not guarantee that the website will always be uninterrupted, error-free, completely secure, or available at all times.

ZenViral products are intended for ordinary consumer use. Product information is not medical advice, and our products are not intended to diagnose, treat, cure, or prevent medical conditions.

Nothing in these Terms limits rights or warranties that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by law, ZenViral will not be liable for indirect, incidental, special, or consequential damages resulting from:

• Use or inability to use the website

• Reliance on website information

• Delayed deliveries

• Third-party services

• Improper use of a product

• Unauthorized account activity outside our reasonable control

Where liability cannot legally be excluded, ZenViral’s liability will be limited to the maximum extent permitted by applicable law.

17. Indemnification

You agree to indemnify and hold ZenViral and its service providers harmless from claims, damages, losses, or expenses resulting from:

• Your violation of these Terms

• Your misuse of the website or products

• Your violation of applicable law

• Your violation of another person’s rights

This section applies only to the extent permitted by law.

18. Severability

If any part of these Terms is found to be unlawful or unenforceable, that part will be limited or removed only to the extent necessary.

The remaining provisions will continue to remain valid and enforceable.

19. Termination

These Terms remain effective unless terminated by you or ZenViral.

You may stop using our website at any time.

We may suspend or terminate access if we reasonably believe that you have violated these Terms, used the website fraudulently, or created a security risk.

Obligations created before termination will continue where legally applicable.

20. Changes to These Terms

We may update these Terms of Service when our business practices, products, services, or legal obligations change.

The latest version will be posted on this page with an updated revision date.

Continued use of the website after changes are posted means that you accept the revised Terms.

21. Governing Law

These Terms will be governed by the applicable laws of the State of Utah and the United States, without limiting any mandatory consumer rights that may apply where you live.

22. Contact Information

Questions about these Terms of Service may be sent to:

ZenViral Customer Support
Website: https://zenviral.co
Email: [stateraw22@gmail.com]